Peace of Mind for you.

We are now including a Free 5-year extended warranty on all of our adjustable beds, replacement mattresses, and riser recliner chairs. As well as all upholstery that we supply.

So many times, we come across a problem that occurs a couple of weeks beyond the manufacturer’s guarantee period!  Now, with our 5-year extended warranty included for you, free of charge, you can have complete peace of mind.

Can you imagine the frustration of discovering that the motor on your adjustable bed has stopped working?  And it is now outside the manufacturer’s guarantee?  First, there will be the cost of a replacement motor, then the cost of the technician to call and install it for you. Neither will be inexpensive! But with your Castelan Group Furniture Care Plan in place, you are one phone call away. From your problem being resolved. This is without any cost to you!

Adjustable beds

All of our manufacturers offer guarantees on the adjustable beds that we supply, but there are always limitations! So if you accidentally damage your new bed, it will not be covered by the guarantee, but it will be under the 5-year extended warranty!

• A stain on the mattress! Just claim on your 5-year extended warranty
• A split on the material on the base! Just claim on your 5-year extended warranty
• A castor block splits! Just claim on your 5-year extended warranty
• After the manufacturer’s guarantee has expired, the motor stops working! Just claim on your 5-year extended warranty

These are perhaps things that might never go wrong, but if they do, you are covered by your 5-year extended warranty

Replacement mattresses

Even with a manufacturer’s guarantee in place, some things can go wrong! So just relax, you are covered by the free 5-year extended warranty we include.

• The tufts on your pocket sprung mattress come out! It happens even on the best pocket-sprung mattresses. Just claim on your 5-year extended warranty
• Someone spills something in bed, and that stain won’t come out. Just claim on your 5-year extended warranty
• That embarrassing personal accident that leaves an odour as well as a stain. Just claim on your 5-year extended warranty
• An accidental cut or tear in the mattress. Just claim on your 5-year extended warranty

Riser Recliner Chairs

• Most manufacturers offer 5 or 7-year guarantees, but these all come with exceptions, and that is when you. Just claim on your 5-year extended warranty
• A motor stops working after 3 years, the manufacturer may supply a new one, but who will fit it? Just claim on your 5-year extended warranty
• A handset stops working for some reason. Just claim on your 5-year extended warranty
• Your new puppy decides that the power cables are just right to teeth on. Just claim on your 5-year extended warranty
• You spill something on the fabric that won’t come out. Just claim on your 5-year extended warranty
• The leather on your riser recliner splits. Just claim on your 5-year extended warranty

How do we offer this service? Through the help and support of Castelan’s Furniture Care Network and we know from experience that if we or you have a problem, then Castelan offers the best solution! Below you will see some of the details about the Furniture Care Network from Castelan.